Leading Edge SMS Privacy Policy

Leading Edge Security respects your privacy. This policy explains how we use SMS messages.

Information We Collect:

• We collect your phone number to send you security alerts, updates, and respond to your inquiries.
• We may collect message content related to your security system interactions.

How We Use Your Information:

• To send critical security alerts (alarms, system status).
• To provide service updates and notifications.
• To respond to your support requests.
• For account verification.

Data Sharing:

• We will not share your number or message content with third parties for marketing purposes.
• We may share information with service providers assisting us in delivering SMS services.
• We will share information if legally required.

Data Security:

• We will keep your information secure to avoid unauthorized sharing of data.
• We will restrict access to your data to Leading Edge Security employees and its subcontractors where necessary.
• We will conduct regular audits to ensure we are in compliance with data protection standards.

Opt-In and Opt-Out:

• You may opt-in to text messages by messaging Leading Edge Security/Goetze Enterprises LLC at any time, or by opting in verbally in-person or over the phone.
• You can opt-out of text messages from Leading Edge Security/Goetze Enterprises LLC at any time by replying "STOP" to any message.
• After opting out, you may still receive critical security alerts in emergency situations.

Security:

• We take reasonable measures to protect your information.

Changes:

• We may update this policy. Changes will be posted on our website.

Terms and Conditions:

• Users will receive messages as needed based on your appointment/system status. Typically a few times a month, but with more frequency during system installation, troubleshooting, or estimating.
• We will not perform text-message marketing
• Message and Data rates may apply.

Contact:

• For questions or help, contact us at 812-325-6286 or office@leadingedgehome.com.  You may also text HELP to 812-325-6286 for assistance.